Refund & Cancellation Policy

At Sulabh Tax India, we strive to provide a seamless and professional experience. Due to the nature of our digital consultation, regulatory filing, and accounting services, we have a specific Refund and Cancellation Policy in place.

1. Cancellation by Client

If you wish to cancel a service you have purchased, you must notify us immediately at contact@sulabhtaxindia.com.

• If cancellation is requested before any work has commenced or documents have been processed by our team, a full refund (minus any payment gateway processing charges) will be issued.
• If cancellation is requested after work has commenced but before final submission to government authorities, a partial refund may be issued, subject to a deduction for the professional hours already invested.
• No cancellation or refund will be entertained once the application or return has been submitted to the respective government portal (e.g., GST portal, Income Tax portal, MCA).

2. Refund Process

Eligible refunds will be processed within 5-7 working days of approval. The amount will be credited back to the original method of payment (e.g., Credit Card, UPI, Net Banking) used during the transaction via Razorpay.

3. Service Delays

Sulabh Tax India relies on external government portals for final processing and generation of certificates/acknowledgments. We are not liable for delays caused by government server downtimes, strikes, or policy changes, and no refund will be issued in such scenarios.

4. Rejection of Applications

If an application (such as GST Registration or Company Incorporation) is rejected by government authorities due to inaccurate, incomplete, or fraudulent documents provided by the client, no refund of our professional fee will be issued. Government fees paid on your behalf are non-refundable as per departmental rules.